End User Licence Agreement (EULA)

Last updated: 25 February 2026

1. Introduction and Definitions

This End User Licence Agreement ("EULA" or "Agreement") is a legal agreement between you ("User", "you", or "your") and TeapotSoftware ("Owner", "we", "us", or "our") for the use of the FriendMapp mobile application ("Application" or "App").

By downloading, installing, or using the Application, you agree to be bound by the terms and conditions of this EULA. If you do not agree to these terms, do not download, install, or use the Application.

Definitions

"Application" means the FriendMapp software application, including all updates, upgrades, and modifications thereto.

"Consumer" means any individual acting for purposes which are wholly or mainly outside that individual's trade, business, craft, or profession.

"Content" means any text, images, audio, video, or other material that appears in or is generated by the Application.

"Device" means any smartphone, tablet, or other mobile device on which the Application may be installed.

"Digital Content" means data which are produced and supplied in digital form.

"Owner" means TeapotSoftware, the provider of this Application.

"Service" means any services provided through or in connection with the Application.

"User" or "you" means any person who downloads, installs, or uses the Application.

"User-Generated Content" or "Contributions" means any content, including but not limited to text, images, audio, video, or other material, that you upload, submit, post, or transmit through the Application.

2. The Application

FriendMapp is a mobile application that provides a personal relationship management (CRM) app for nurturing friendships and family connections.

The Application is intended for individuals who want to maintain and strengthen their personal relationships.

3. Age Restriction and Eligibility

This Application is intended for users aged 13 years and older.

By using this Application, you represent and warrant that:

1. You are at least 13 years of age;
2. You have the legal capacity to enter into this Agreement;
3. You are not located in a country that is subject to a UK or US Government embargo, or that has been designated as a "terrorist supporting" country;
4. You are not listed on any UK or US Government list of prohibited or restricted parties.

If you are under the age of 13, you may not download, install, or use this Application.

If you are between the ages of 13 and 18, you must have permission from a parent or guardian to use this Application.

4. Scope of Licence

Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, revocable licence to:

1. Download the Application onto a Device that you own or control;
2. Install and use the Application for your personal, non-commercial purposes.

Licence Restrictions

You may not:

• Copy, modify, or distribute the Application or any part thereof;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Application;
• Rent, lease, lend, sell, sublicense, or transfer the Application to any third party;
• Remove, alter, or obscure any proprietary notices on the Application;
• Use the Application for any unlawful purpose or in violation of any applicable laws;
• Use the Application to transmit any malware, viruses, or other harmful code;
• Use the Application in any manner that could damage, disable, overburden, or impair our servers or networks;
• Attempt to gain unauthorised access to any portion of the Application or any related systems or networks;
• Use any robot, spider, scraper, or other automated means to access the Application;
• Use the Application to collect or harvest any personal information from other users.

5. App Store Terms and Third-Party Beneficiaries

Apple App Store

If you obtained this Application from the Apple App Store, you acknowledge and agree that:

1. This EULA is concluded between you and TeapotSoftware (the "Owner"), and not with Apple Inc. ("Apple"). Apple is not responsible for the Application or its content.
2. Apple has no obligation to furnish any maintenance and support services with respect to the Application.
3. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Application.
4. Apple is not responsible for addressing any claims by you or any third party relating to the Application or your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
5. In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, Apple is not responsible for the investigation, defence, settlement, or discharge of any such intellectual property infringement claim.
6. Apple and its subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

Google Play Store

If you obtained this Application from the Google Play Store, you acknowledge and agree that:

1. This EULA is concluded between you and TeapotSoftware (the "Owner"), and not with Google LLC ("Google"). Google is not responsible for the Application or its content.
2. Google has no obligation to furnish any maintenance and support services with respect to the Application.
3. Google is not responsible for addressing any claims by you or any third party relating to the Application or your possession and/or use of the Application, including but not limited to: (a) product liability claims; (b) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
4. In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, Google is not responsible for the investigation, defence, settlement, or discharge of any such intellectual property infringement claim.
5. Google and its subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance of this EULA, Google will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.

6. Subscriptions and In-App Purchases

Subscription Terms

Some features of the Application are available on a subscription basis ("Subscription"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly or annual basis.

Auto-Renewal Disclosure

IMPORTANT - AUTOMATIC RENEWAL NOTICE:

• Your Subscription will automatically renew unless cancelled at least 24 hours before the end of the current billing period.
• Payment will be charged to your App Store or Play Store account at confirmation of purchase.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage and cancel your Subscriptions by going to your account settings on the App Store or Play Store after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Subscription.

Price Changes

The Owner reserves the right to adjust Subscription pricing at any time. Any price changes will take effect at the start of the next Billing Cycle following notice of the price change. Your continued use of the Application after the price change takes effect constitutes your agreement to pay the modified Subscription amount.

Cancellation

You may cancel your Subscription at any time through your App Store or Play Store account settings. Cancellation will take effect at the end of the current paid period. You will continue to have access to the Subscription features until the end of your current Billing Cycle.

Refunds

Refunds for Subscriptions purchased through the App Store or Play Store are subject to the refund policies of Apple and Google respectively. The Owner does not process refunds directly for app store purchases.

7. Technical Requirements

System Requirements

The Application requires a compatible mobile device with:

• iOS: Version 16.0 or later (for Apple devices)
• Android: Version 10 (API level 29) or later (for Android devices)
• An active internet connection for certain features
• Sufficient storage space for the Application and its data

Updates

We may from time to time issue updates to the Application. You agree to install such updates as they become available. Failure to do so may result in the Application not functioning properly.

Connectivity

Some features of the Application require an active internet connection. You are responsible for any data charges incurred through your use of the Application.

The Application includes offline functionality that allows limited use without an active internet connection. Data entered while offline will be synchronised when connectivity is restored.

8. Maintenance and Support

The Owner may provide maintenance and support for the Application at its sole discretion. Any maintenance or support services provided are subject to the terms and conditions of this EULA and any additional terms that may apply.

Neither Apple nor Google has any obligation to provide maintenance or support services with respect to the Application.

For support enquiries, please contact: [email protected]

9. Use of Data and Privacy

Data Collection

Your use of the Application may involve the collection and processing of personal data. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

Privacy Policy

Our Privacy Policy, available at https://friendmapp.app/privacy, explains how we handle your personal information and is incorporated by reference into this EULA.

Data Processing

By using the Application, you consent to the collection and processing of your personal data as described in our Privacy Policy, in accordance with applicable data protection laws including the UK GDPR and the Data Protection Act 2018.

10. User-Generated Contributions

The Application may allow you to upload, submit, post, or transmit content ("Contributions"). By making any Contribution, you represent and warrant that:

1. You are the creator and owner of the Contributions, or have the necessary licences, rights, consents, and permissions to use and authorise us to use your Contributions;
2. Your Contributions do not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights;
3. Your Contributions are not false, inaccurate, or misleading;
4. Your Contributions are not unsolicited or unauthorised advertising, promotional materials, or spam;
5. Your Contributions are not obscene, lewd, violent, harassing, defamatory, or otherwise objectionable;
6. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone;
7. Your Contributions do not advocate the violent overthrow of any government;
8. Your Contributions do not violate any applicable law, regulation, or rule;
9. Your Contributions do not include any offensive comments connected to race, national origin, gender, sexual preference, or physical handicap;
10. Your Contributions do not otherwise violate, or link to material that violates, any provision of this EULA;
11. Your Contributions do not include any personal information of any third party without their consent;
12. Your Contributions do not contain any viruses, malware, or other harmful code;
13. Your Contributions are not designed to obtain unauthorised access to any data or systems.

We reserve the right, but not the obligation, to review, monitor, or remove Contributions at our sole discretion and without prior notice.

11. Contribution Licence

By posting Contributions to the Application, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Contributions in any media now known or hereafter developed.

This licence includes the right to use your name, likeness, and any other information you provide in connection with your Contributions for promotional purposes.

You waive any moral rights in your Contributions to the extent permitted by law.

We have no obligation to maintain, store, or provide you with copies of your Contributions.

12. Third-Party Services

The Application integrates with or relies upon the following third-party services:

Your use of these third-party services is subject to their respective terms of service and privacy policies. We do not control these services and are not responsible for their availability, accuracy, or content.

13. Disclaimer of Warranties

THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES THAT THE APPLICATION WILL MEET YOUR REQUIREMENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE APPLICATION.

UK CONSUMER RIGHTS: If you are a Consumer in the United Kingdom, you have legal rights in relation to Services not carried out with reasonable skill and care. Nothing in this EULA affects those legal rights.

14. Limitation of Liability

Liability Cap

To the maximum extent permitted by applicable law, our total liability to you for all claims arising out of or relating to this Agreement or your use of the Application shall not exceed the greater of:

• The total amount you have paid to us in the 12 months immediately preceding the event giving rise to the claim; or
• Fifty pounds sterling (GBP 50.00).

Types of Damages Excluded

In no event shall we be liable for any:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, business, or anticipated savings;
• Loss of data or goodwill;
• Business interruption;
• Any other losses that were not reasonably foreseeable at the time this Agreement was entered into.

Nothing Excludes Liability For

Nothing in this EULA shall limit or exclude our liability for:

• Death or personal injury caused by our negligence;
• Fraud or fraudulent misrepresentation;
• Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
• Defective products under the Consumer Protection Act 1987;
• Any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

Consumer Rights

If you are a Consumer in the United Kingdom, you have legal rights in relation to Services not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Nothing in this EULA will affect these legal rights.

15. Indemnification

You agree to indemnify, defend, and hold harmless the Owner, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

1. Your use of the Application;
2. Your breach of this EULA;
3. Your violation of any applicable law or the rights of any third party;
4. Any Contributions you submit, post, or transmit through the Application;
5. Your negligence or wilful misconduct.

This indemnification obligation will survive the termination of this EULA.

16. Intellectual Property Rights

Our Intellectual Property

The Application and all content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio, video, software, and the compilation thereof, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Trademarks

FriendMapp and any associated logos are trademarks or registered trademarks of TeapotSoftware. You may not use our trademarks without our prior written consent.

Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Application ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we shall have the right to use and fully exploit such Feedback in any manner we deem appropriate, without any obligation to you.

17. Legal Compliance (Export and Sanctions)

You represent and warrant that:

1. You are not located in a country that is subject to a UK or US Government embargo, or that has been designated by the UK or US Government as a "terrorist supporting" country;
2. You are not listed on any UK or US Government list of prohibited or restricted parties;
3. You will not use the Application in violation of any applicable export control laws or sanctions regulations.

18. Termination

Termination by You

You may terminate this EULA at any time by uninstalling the Application and destroying all copies of the Application in your possession.

Termination by Us

We may terminate this EULA immediately and without notice if:

1. You breach any provision of this EULA;
2. We are required to do so by law;
3. We decide to no longer provide the Application.

Effect of Termination

Upon termination of this EULA:

1. All rights and licences granted to you under this EULA shall immediately terminate;
2. You must immediately cease all use of the Application;
3. You must delete or destroy all copies of the Application in your possession;
4. Any outstanding Subscription fees remain due and payable;
5. The following sections shall survive termination: Disclaimer of Warranties, Limitation of Liability, Indemnification, Intellectual Property Rights, and any other provisions that by their nature should survive.

19. Governing Law and Jurisdiction

Governing Law

This EULA and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Jurisdiction

Subject to the provisions below regarding Consumer rights, the courts of the United Kingdom shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this EULA.

Consumer Rights

If you are a Consumer in the United Kingdom, nothing in this section shall affect your statutory rights, including your right to bring proceedings in the courts of your country of residence.

If you are a Consumer in the European Union, you may also bring proceedings in the courts of your country of residence.

20. Dispute Resolution

Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first contact us at [email protected] to attempt to resolve the dispute informally.

We will attempt to resolve any dispute within 30 days of receiving your complaint. If the dispute is not resolved within this period, either party may proceed to formal dispute resolution.

Alternative Dispute Resolution

If you are a Consumer in the United Kingdom or European Union, you may be entitled to refer any unresolved dispute to an alternative dispute resolution provider. You may also use the European Commission's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr

21. UK GDPR and Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate personal data.
• Right to Erasure: You have the right to request that we delete your personal data, in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your data to another organisation, in certain circumstances.
• Right to Object: You have the right to object to our processing of your personal data, in certain circumstances.

To exercise any of these rights, please contact us at: [email protected]

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk
Helpline: 0303 123 1113

22. Miscellaneous

Entire Agreement

This EULA, together with our Privacy Policy and any other documents expressly incorporated by reference, constitutes the entire agreement between you and us regarding the Application and supersedes all prior agreements, understandings, and communications.

Severability

If any provision of this EULA is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of this EULA shall not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer this EULA or any rights or obligations hereunder without our prior written consent. We may assign this EULA without your consent.

No Third-Party Rights

Except as expressly stated in the "App Store Terms and Third-Party Beneficiaries" section, nothing in this EULA shall create or confer any rights or other benefits on any third party.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemic, strikes, or shortages of transportation, facilities, fuel, energy, labour, or materials.

Headings

The headings in this EULA are for convenience only and shall not affect its interpretation.

Language

This EULA is written in English. Any translations are provided for convenience only. In the event of any inconsistency, the English version shall prevail.

23. Contact Information

If you have any questions about this EULA, please contact us at:

TeapotSoftware
Email: [email protected]
Location: United Kingdom

This End User Licence Agreement was last updated on 25 February 2026.